Return and Refund Policy

Return and Refund Policy


If for any reason you are not completely satisfied with your purchase, please email Lawry.Mahon@gmail.com within 14 days of purchase.

We do not offer a refund for change of mind purchases. 

 

Make an exchange

Send an email to Lawry.Mahon@gmail.comwithin 14 days of purchase. To be eligible for an exchange of your item it must be returned in the condition that you received it. It must also be in the original packaging. Shipping costs are the responsibility of the customer and are non-refundable. We recommend using a tracked service to return the goods. Goods can be returned to 98 Regent St Port Fairy, Vic 3280.

 

We will notify you once your product has been received and approved. The new product will be shipped to you at your expense and will processed using the original method of payment.

Missing item or damaged in transit 
We do not accept responsibility for any loss or damage to any packages once they have been shipped. In addition, we accept no responsibility for unclaimed packages.

 

Faulty Items
 

You will be entitled to a refund or exchange where we are required to do so under any relevant laws, including the Australian Consumer Law.